Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the CrewSyncer platform, the website at crewsyncer.com, and related services (collectively, the “Service”) provided by Adeocode LLC (“Company,” “we,” “us,” or “our”). By creating an account or using the Service, you (“Customer,” “you,” or “your”) agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

“Service” means the CrewSyncer scheduling-visibility software-as-a-service platform, including all features, tools, and related documentation.

“Customer Data” means all data that you or your Authorized Users submit to, or that is collected through, the Service in connection with your use, including scheduling data read from third-party platforms such as Jobber.

“Authorized Users” means individuals you authorize to access the Service under your account, including employees, contractors, and agents.

“Subscription” means your paid plan and its corresponding features, limits, and pricing, including any free trial period that precedes it.

2. Account Registration and Eligibility

You must be at least 18 years old and have the legal authority to bind the entity on whose behalf you are using the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to provide accurate, current, and complete information during registration and to update it as necessary. We reserve the right to suspend or terminate accounts that contain inaccurate or fraudulent information.

3. Subscriptions, Billing, and Payments

3.1 Plan and Pricing

CrewSyncer is offered as a single subscription plan that begins with a 14-day free trial. Current pricing is published on crewsyncer.com. We reserve the right to change pricing with 30 days’ prior notice; price changes take effect at the start of your next billing cycle.

3.2 Free Trial

New customers receive a 14-day free trial. We may require a valid payment method to start the trial. Unless you cancel before the trial ends, your Subscription will automatically convert to a paid, monthly plan and your payment method will be charged.

3.3 Billing

After the free trial, paid subscriptions are billed monthly in advance. All payments are processed by Stripe, Inc. By subscribing, you authorize us to charge your payment method on file through Stripe for all applicable fees.

3.4 Taxes

All fees are exclusive of applicable taxes. You are responsible for all taxes, levies, and duties associated with your use of the Service, except for taxes based on our net income.

3.5 Refunds

Fees are non-refundable except where required by law. If you cancel a paid Subscription, you will retain access to paid features through the end of your current billing period.

4. Permitted Use and Restrictions

4.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business operations during your Subscription term.

4.2 Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
• Sublicense, resell, rent, lease, or distribute access to the Service to any third party
• Use the Service to build a competing product or service
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to the Service or its related systems
• Use automated means (bots, scrapers, crawlers) to access the Service except as expressly authorized by us
• Transmit any malware, viruses, or other harmful code through the Service
• Exceed any usage limits or rate limits associated with your Subscription

5. Customer Data and Intellectual Property

5.1 Ownership of Customer Data

You retain all rights, title, and interest in your Customer Data. We do not claim ownership of any data you submit to the Service.

5.2 License to Customer Data

You grant us a limited, non-exclusive license to use, process, store, and display your Customer Data solely to provide, maintain, and improve the Service. We will not use your Customer Data for any purpose other than delivering the Service to you.

5.3 Our Intellectual Property

The Service, including all software, design, text, graphics, interfaces, and underlying technology, is owned by Adeocode LLC and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets. All rights not expressly granted are reserved.

5.4 Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant us a royalty-free, worldwide, perpetual, irrevocable license to use, modify, and incorporate that feedback into the Service without obligation to you.

6. Third-Party Integrations

The Service integrates with third-party platforms, including Jobber. Your use of these integrations is subject to the respective third party’s terms of service and privacy policy. We are not responsible for the availability, accuracy, or practices of any third-party platform.

You authorize us to access your connected third-party accounts (e.g., Jobber) on a read-only basis as necessary to provide the Service. We do not write data back to your connected platforms. You may revoke this authorization at any time by disconnecting the integration, which may limit or disable certain Service features.

We do not guarantee uninterrupted access to third-party integrations. If a third-party provider changes, restricts, or discontinues its API, the affected features of the Service may be modified or suspended without liability to you.

7. Data Security and Privacy

We implement commercially reasonable technical and organizational measures to protect Customer Data. Our data-handling practices are described in our Privacy Policy, which is incorporated into these Terms by reference.

You acknowledge that no system is perfectly secure and agree that we are not liable for unauthorized access to Customer Data resulting from circumstances beyond our reasonable control.

8. Service Availability and Support

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Support is provided via email at support@crewsyncer.com.

9. Term and Termination

9.1 Term

These Terms are effective when you first access the Service and continue until terminated. Paid subscriptions renew automatically on a monthly basis unless cancelled.

9.2 Cancellation by You

You may cancel your Subscription at any time through your account settings or by contacting support@crewsyncer.com. Cancellation takes effect at the end of the current billing period. Upon cancellation, your access to paid features will cease and your account will be deactivated.

9.3 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms, engage in fraudulent or abusive conduct, fail to pay applicable fees after reasonable notice, or if we are required to do so by law.

9.4 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will revoke stored integration tokens promptly and delete your Customer Data within 90 days of termination, unless retention is required by law. You are responsible for exporting any data you wish to keep before termination.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that the Service will meet your specific requirements. We are not responsible for scheduling errors, missed appointments, or business losses arising from your reliance on the Service.

CrewSyncer is a visibility and scheduling tool. It does not replace professional business judgment. You are solely responsible for all scheduling decisions made using information from the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ADEOCODE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Adeocode LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or connected with your access to or use of the Service, your violation of these Terms, your violation of any third-party rights, or any Customer Data you submit through the Service.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal dispute, you agree to contact us at support@crewsyncer.com and attempt to resolve the dispute informally for at least 30 days.

13.2 Governing Law

These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-law provisions.

13.3 Jurisdiction

Any disputes that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois. You waive any objection to the exercise of jurisdiction by such courts and to venue in such courts.

13.4 Class Action Waiver

YOU AGREE THAT ANY DISPUTE-RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any order forms or subscription agreements, constitute the entire agreement between you and Adeocode LLC regarding the Service and supersede all prior agreements.

Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

Waiver: Our failure to enforce any right or provision will not be considered a waiver of that right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Force Majeure: We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, internet or infrastructure failures, or third-party platform outages.

Notices: We may provide notices to you via email to the address associated with your account or by posting on the Site. Notices to us should be sent to support@crewsyncer.com.

Modifications: We reserve the right to modify these Terms at any time. We will notify you of material changes by email or by posting a notice on the Site at least 30 days before the changes take effect. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

15. Contact Us

Adeocode LLC
Email: support@crewsyncer.com
Website: crewsyncer.com